- (a) The commissioner shall address any inquiries to the administrator concerning its TPA business. The administrator shall reply in writing to any inquiry made by the commissioner pursuant to Ins 1001.01(c).
- (b) An administrator shall keep all complaints on file for a period of 5 years. Complaint information shall be made available to the department by the administrator upon the commissioner's request.
Source. #5787, eff 2-14-94; ss by #7023, eff 7-1-99; ss by #7318, eff 8-1-00, EXPIRED: 8-1-08 New. #9510, eff 7-10-09; ss by #12228, eff 7-10-17