To facilitate communication, every insurer shall provide a toll-free telephone number on all forms or correspondence, and if it chooses to do so, a facsimile number and/or e-mail address whereby the insured or claimant can contact the company claims office, independent adjuster, or appraiser handling the particular claim.

Source. #8900, eff 7-1-07, EXPIRED: 7-1-15 New. #10962, eff 10-26-15