- (a) Upon receipt of a complaint, the office shall determine whether or not the complaint has merit to commence an investigation.
- (b) The office shall acknowledge receipt of the complaint by written notification within 10 business days. A copy of said written notification shall be sent to the complainant and to the school which is the subject of the complaint.
(c) The office shall dismiss a complaint if the complainant fails to meet one or more of the following criteria:
- (1) Meet the criteria set forth in Hedc 305.02;
- (2) Respond to a request for information from the office of career school licensing within a specified time frame; or
- (3) Participate in any investigation or hearing as ordered.
Source. #12644, eff 10-11-18