1. (a) Notices of decision (NOD), as defined in He-W 801.05, may be accessed electronically by the casehead, as defined in He-W 801.02, if the casehead:

   1. (1) Chooses to access NODs electronically;
   2. (2) Has an email account able to receive notifications from the department;
   3. (3) Provides the department with an email address; and
   4. (4) Activates a user account through the department’s eligibility web portal.
2. (b) If the casehead chooses to only access NODs electronically, no paper NODs shall be sent to the casehead via the United States Postal Service (USPS).
3. (c) If the casehead chooses to only access NODs electronically, the casehead shall be responsible for the security and validity of the email account information provided to the department.
4. (d) All information included in paper NODs shall also be included in electronic NODs.

5. (e) If the casehead prefers to reestablish generation of paper NODs sent via the USPS and chooses not to use the department’s eligibility web portal to make this change, the casehead shall submit a request to the department in writing and include the following information:

   1. (1) The casehead’s printed name;
   2. (2) The request to reestablish generation of paper NODs;
   3. (3) The case number or recipient identification number assigned to the casehead’s case; and
   4. (4) The casehead’s signature.
6. (f) The date the department receives the completed request described in (e) above shall be the casehead’s filing date for the request to reestablish paper NODs.
7. (g) Paper NODs shall be mailed to the casehead’s mailing address within 10 days of the casehead’s filing date described in (f) above.

Source. #10729, eff 11-25-14; ss by #14220, eff 3-26-25