1. (a) A personal interview between the individual or the individual’s authorized representative (AR) and a department representative shall be required for:

   1. (1) Each initial determination of eligibility for adult category financial assistance; and
   2. (2) Each regularly scheduled redetermination of eligibility for all adult category clients except for individuals residing in independent living arrangements and not receiving supplemental nutrition assistance program (SNAP) benefits.
2. (b) A personal interview shall be conducted for all adult category cases, including those exempted above in (a)(2), as a result of reported changes or the discovery of conflicting information related to eligibility.
3. (c) A personal interview shall be required once during a 12-month period for any adult category case on a more frequent redetermination of assistance schedule pursuant to He-W 684.02(d).

4. (d) If the individual or the individual’s AR fails to appear for a personal interview:

   1. (1) Within 30 days from the date of application for an initial determination of eligibility, then assistance shall be denied; or
   2. (2) Within the redetermination month for a redetermination of eligibility, then assistance shall be terminated at the end of the advance notice period, as described in He-W 604.03.
5. (e) The individual or the individual’s AR shall review the summary of the information provided to the department’s representative during the interview, make any necessary corrections, and return it to the department within 10 calendar days if corrections have been made.

Source. (See Revision Note #1 at Chapter Heading He-W 600) #5171, eff 6-26-91; ss by #6531, INTERIM, eff 6-27-97, EXPIRES: 10-25-97; ss by #6614, eff 10-24-97; amd by #7766, eff 10-1-02; amd by #8325, eff 5-1-05; amd by #8452, eff 10-22-05; ss by #9788, eff 10-1-10; ss by#12714, eff 1-23-19; ss by #13801, eff 10-21-23