The department shall provide training to vendors pursuant to 7 CFR 246.12(i) by implementing the following:

1. (a) The department shall provide vendors with initial face-to-face training;
2. (b) At least one representative of the vendor shall participate in WIC program training annually as described in (d) below;
3. (c) Annual training by the department shall communicate changes in pertinent regulations, rules, and procedures and keep vendors informed of problems and suggestions to improve food delivery;
4. (d) Annual training shall be provided by the department in a variety of formats, including newsletters, videos, or train-the-trainer formats;
5. (e) At least one representative of the vendor shall participate in a face to face interactive training at least once every 3 years;
6. (f) At least one alternative date on which to attend face-to-face training shall be provided to vendors;
7. (g) The department and local agency shall be available for further vendor training and education as requested by the vendor or as deemed necessary as a result of vendor monitoring activities;
8. (h) The vendor shall notify the department and request additional training if, in the opinion of the owner or manager, vendor staff does not adequately understand WIC procedures; and
9. (i) Mandatory training shall be deemed necessary by the department as a result of repeated vendor violations or as a result of vendor monitoring activities.

Source. #4518, eff 10-28-88; EXPIRED 10-28-94 New. #6226, eff 4-24-96; ss by #7489, eff 5-11-01; ss by #7774, eff 10-8-02; ss by 8580, eff 3-11-06; ss by #9556, eff 10-1-09; ss by #10583, eff 10-1-14; ss by #12858, eff 8-23-19