Confidentiality of the complainant shall be protected pursuant to RSA 155:74, II, as follows:

1. (a) In accordance with RSA 91-A, all information contained in a complaint shall be furnished to the public upon request, except the complainant’s name, which shall not be supplied without express written approval of the complainant;
2. (b) All physical copies of complaints shall be stored in a receptacle secured from public or unrestricted access, such as a locked file cabinet, when not in use; and

3. (c) Electronic information regarding complaints that include the complainant’s name shall be stored on a computer hard drive(s) or disk(s) and be secured from unauthorized access, as follows:

   1. (1) Removable disks which contain such data shall be secured in the same manner as physical copies, as detailed in He-P 1903.03(b); and
   2. (2) Non-removable disks or computer hard drives which contain such data shall be secured by using password protection of those computer files.

Source. #9054, eff 12-29-07, EXPIRED: 12-29-15 New. #12534, INTERIM, eff 5-24-18, EXPIRES: 11-20-18; ss by #12677, eff 11-20-18