1. (a) Once an individual, family, and representative, choose to participate and the individual is authorized pursuant to He-M 524.03 to receive services, a service coordinator shall be chosen or approved by the individual or representative.
2. (b) Within 30 business days of being chosen by the individual or representative the service coordinator shall hold the service planning meeting to create a service agreement in accordance with He-M 524.20.

3. (c) The serv ice coordinator shall:

   1. (1) Maximize the extent to which an individual, family, and representative participate in the service planning process by:

      1. a. Explaining the individual’s rights;
      2. b. Explaining the service planning process;
      3. c. Eliciting information regarding the preferences, goals, and service needs of the individual and his or her family;
      4. d. Reviewing issues to be discussed during service planning meetings; and

      5. e. Inviting and assisting the family, representative, and individual, if age appropriate, to determine the following elements in the service planning process:

         1. 1. The number and length of meetings;
         2. 2. The location and time of meetings;
         3. 3. The meeting participants; and
         4. 4. The topics to be discussed;
   2. (2) Facilitate the service agreement meeting if the individual or representative is unable to or chooses not to select the facilitator of the meeting; and
   3. (3) Document the service agreement.

4. (d) If the individual or representative selects a service coordinator who is not employed by the area agency or a subcontract agency, the service coordinator and area agency shall enter into an agreement which describes:

   1. (1) The specific responsibilities of the service coordinator;
   2. (2) The reimbursement to the service coordinator; and
   3. (3) The oversight activities to be provided by the area agency.

Source. #13397, eff 6-18-22 (formerly He-M 524.07)