Before services are delivered to an individual or a family, the area agency staff shall meet with the individual, family, and representative and provide and review a participant directed and managed services (PDMS) manual as an overview of the supports available and available methods of service delivery, and inform them of the following:

1. (a) The services and supports available to the individual and family through He-M 524;
2. (b) Services available outside of He-M 524, including other departmental services, community resources, and institutional alternatives that might be pertinent to the individual’s and family’s specific situation;
3. (c) The benefits and applicable service limits of (a) and (b) above relative to the family’s needs;

4. (d) The features under He-M 524, including:

   1. (1) That services are directed and managed by the individual or representative;
   2. (2) That a service agreement is developed to include components listed in He-M 524.20 (a)(3);
   3. (3) Area agency oversight of services provided;
   4. (4) The completion of criminal background checks on all prospective service providers;
   5. (5) Responsibilities of providers, family members, and the individual or representative in the provision of services and supports under each method of PDMS;
   6. (6) The flexibility offered to identify possible providers, including people known to the family such as extended family, neighbors, or others in the local community; and
   7. (7) The process of having providers coming into the home environment;
5. (e) If applicable, an explanation of alternative approaches to behavioral intervention, including a description of the theory, practice, strengths, and expected outcomes of the methods; and
6. (f) If applicable, medication administration requirements under He-M 524.21(a)(7).

Source. #13397, eff 6-18-22 (formerly He-M 524.06)