N.H. Code Admin. R. He-M 204.10
Role and Responsibilities of Complaint Managers and Complaint Investigators
Effective Sep 25, 2019(See Revision Note at part heading for He-M 204) #5868, eff 7-15-94, EXPIRED 7-15-00 New. #9850, eff 1-20-11, EXPIRED: 1-20-19 New. #12731, INTERIM RULE, eff 2-22-19, EXPIRED: 8-21-19 New. #12878, eff 9-25-19Former Division of Mental Health and Developmental Services
- (a) Each complaint manager and complaint investigator shall complete an in-service training offered by the department, annually and within 3 months of being hired.
(b) The in-service training shall include:
- (1) A review of investigatory procedures;
- (2) Rights and advocacy resources; and
- (3) Informal resolution methods.
- (c) Participants shall sign in at the time of training as verification of attendance, and OCLS shall maintain a list of those who have completed this training requirement.
- (d) Each agency and peer support agency shall prominently post the names of the complaint managers or complaint investigator, as applicable and contact information for OCLS.
Source. (See Revision Note at part heading for He-M 204) #5868, eff 7-15-94, EXPIRED 7-15-00 New. #9850, eff 1-20-11, EXPIRED: 1-20-19 New. #12731, INTERIM RULE, eff 2-22-19, EXPIRED: 8-21-19 New. #12878, eff 9-25-19