- (a) Each provider shall establish an appeal procedure by which a tenant, tenant applicant and/or landlord can appeal a denial or decision.
- (b) The appeal of a claim shall not be conducted by any person who participated in the decision that is the subject of the appeal.
- (c) Following the completion of the appeal process, the provider shall issue a written decision to the tenant, tenant applicant and landlord setting forth the disposition of the appeal. The provider shall maintain a record of such appeal and make the record available to the bureau, if requested.
- (d) Any action by a provider or the department taken under He-M 1007 may be appealed to the department. A request for appeal shall be submitted in writing to the program administrator of the bureau within 10 days following the date of the action being appealed.
- (e) Appeals in (d) above shall be conducted in accordance with He-C 200.
Source. #9579, eff 10-24-09, EXPIRED: 10-24-17