1. (a) An opportunity for informal dispute resolution shall be available to any facility-based program who disagrees with a citation issued by the department, per RSA 170-E:10-a.

2. (b) When requesting an informal dispute resolution, the facility-based program shall:

   1. (1) Submit a written notice to the department requesting an informal dispute resolution no later than 14 days from the date of issuance of the monitoring statement; and
   2. (2) Include in the notice why the facility-based program believes that the citation was issued erroneously as noted in the monitoring statement.
3. (c) In accordance with RSA 170-E:10-a, written notice of the department’s decision shall be provided to the facility-based program within 30 days from receipt of the request and receipt of any and all information from the facility-based program.
4. (d) An informal dispute resolution shall not be an option for any facility-based program against whom the department has initiated a fine, or action to suspend, revoke, deny, or refuse to renew enrollment as a child care provider.

Source. #12536, eff 5-24-18; ss by #13650, eff 5-25-23