N.H. Code Admin. R. He-C 6350.11
Requirements for Staff
Effective Jan 22, 2026#6617, eff 10-25-97; ss by #8453, INTERIM, eff 10-25-05, EXPIRED: 4-23-06 New. #8693, eff 7-27-06; ss by #10759, eff 1-17-15; amd by #12609, eff 8-23-18; ss by #14178, INTERIM, eff 1-18-25; ss by #14490, eff 1-22-26, EXPIRES: 1-22-36Commissioner, Department of Health and Human Services
(a) The executive director of an intermediate or level 2 treatment program shall:
- (1) Be a full-time employee; and
(2) Either:
- a. Possess a master’s degree in education, business, criminal justice, administration, human services, or a field related to one of these disciplines, or meet the definition of clinical staff in He-C 6350.02(q) and have 2 years of experience in human services; or
- b. Possess a bachelor’s degree in a discipline listed in a. above and have 5 years of experience in human services.
(b) The clinical coordinator of an intermediate or level 2 treatment program shall:
- (1) Be a full-time employee;
- (2) Meet the definition of clinical staff in He-C 6350.02(q); and
- (3) Have 2 years of post-graduate experience in human services.
(c) The executive director of an intensive or level 3 treatment program shall:
- (1) Be a full-time employee;
- (2) Possess at a minimum a master’s degree in a field identified in (a)(2)a. above; and
- (3) Have 2 years of supervisory experience in human services.
(d) The assistant director of an intensive or level 3 treatment program shall:
- (1) Be a full-time employee; and
(2) Either:
- a. Possess a master’s degree in a field identified in (a)(2)a. above; or
- b. Possess a bachelor’s degree in a field identified in (a)(2)a. above and have 5 years of experience in human services, one year of which shall have included administrative responsibility.
(e) The clinical coordinator of an intensive or level 3 treatment program shall:
- (1) Be a full-time employee;
- (2) Meet the definition of clinical staff in He-C 6350.02(q); and
- (3) Have a clinical license, 2 years of supervisory experience in human services, or 2 years of post-masters experience in human services.
(f) The clinical staff of an residential treatment program shall:
- (1) Be a full-time employee or a part-time employee who works a minimum of 22 hours per week; and
- (2) Meet the definition of clinical staff in He-C 6350.02(q).
(g) The prescribing practitioner for a residential treatment program shall:
- (1) Meet the requirements set forth in He-C 6420 for prescribing practitioner or be licensed by the New Hampshire board of psychologists pursuant to RSA 329-B;
- (2) Be employed by the agency or have a current contract with the agency or like agreement; and
- (3) Collaborate cooperatively with DCYF and the CME to coordinate children’s care pursuant to 170-G:4 and RSA 170-G:4-i.
- (h) If the program employs medical staff, they shall be licensed by the appropriate licensing board.
- (i) Each residential treatment program shall identify one staff, consistent as reported on the Form 2601 “Certification for Payment Application – Residential Programs” (January 2026), trained to implement the reasonable and prudent parent standard for all children within the program. Any changes to the identified staff shall be reported to the department within 10 days of the new assignment.
(j) Each residential treatment program with funded family worker positions shall meet the following minimum staffing requirements:
- (1) Family workers shall have a minimum of a bachelor’s degree in a clinical field identified in (a)(2)a. above, education, or a related field with emphasis in human services and family systems, and have 2 years of human services experience;
- (2) All family workers shall be supervised by clinical or master’s level staff; and
- (3) Except for short-term programs, family workers shall maintain a transitional and aftercare caseload and availability to provide aftercare services for families pursuant to the discharge plan for a minimum of 30 days after the child has made the transition to home.
(k) The training requirements for family workers shall include:
- (1) A minimum of one hour each week of individual or group clinical supervision by clinical staff; and
- (2) A minimum of 40 hours per year of in-service training, at least 8 hours of which shall be in working with and supporting families in communities, including creating intervention plans that assist with reunification and transition efforts.
- (l) For programs located in NH, each full-time direct care and clinical staff shall complete 40 hours of training annually, of which up to 15 hours of documented supervision may be applied towards the total hours of training.
- (m) For programs located in another state, staff shall meet the annual training requirements of the applicable state’s licensing entity, provided that the training meets the requirements of (o) below, and that supervision hours shall not be applied toward the required training if the total is less than 25 hours.
- (n) All direct care and clinical staff working less than full-time shall annually receive at a minimum 8 hours of the required trainings in (o) below.
(o) The training required in (l), (m), and (n) above shall include annual reviews of:
- (1) Emergency and safety procedures;
- (2) Principles and practices of child care and child development including the reasonable and prudent parent standard;
- (3) Family-centered practices including transition and permanency planning;
- (4) RSA 169-C:29, the child protection reporting law, or, if the program is in another state, the program shall review and follow its state’s child protection reporting law;
- (5) Administrative procedures and program goals;
- (6) Trauma-informed care;
- (7) De-escalation techniques;
- (8) Physical intervention techniques in accordance with RSA 126-U, if applicable; and
- (9) Professional boundaries, liabilities, and ethics.
- (p) The in-service training component provided by the residential treatment program shall be designed to prepare staff to care for the children served and may include, but not be limited to, training that corresponds to the specific needs of the population of children and families the program serves.
- (q) College courses taken for credit shall only be counted towards the training requirements in a ratio of one credit equals 15 hours of training, if the course is related to human services identified in (k) above. Staff who apply college course credits toward required training hours shall not be precluded from meeting the requirements of (o) above.
- (r) All training shall be documented in the employee’s personnel file or through an electronic equivalent.
- (s) Each employee shall have at least one evaluation and planning conference per year.
- (t) The evaluation required in (s) above shall be documented in the employee’s personnel file and shall be signed by the employee and the supervisor, indicating that the employee has read the evaluation or indicating why the employee did not sign the evaluation.
- (u) The executive director shall receive an annual performance evaluation conducted and signed by the board of directors or the executive director’s direct supervisor or designee.
- (v) The evaluation of the executive director shall be documented in the executive director’s personnel file.
- (w) Employees of nursing homes and rehabilitation programs shall be excluded from the training requirements with the exception of (o) above.
Source. #6617, eff 10-25-97; ss by #8453, INTERIM, eff 10-25-05, EXPIRED: 4-23-06 New. #8693, eff 7-27-06; ss by #10759, eff 1-17-15; amd by #12609, eff 8-23-18; ss by #14178, INTERIM, eff 1-18-25; ss by #14490, eff 1-22-26, EXPIRES: 1-22-36