1. (a) An opportunity for informal dispute resolution shall be available to the licensee who disagrees with a citation issued by the unit.

2. (b) When requesting an informal dispute resolution, the applicant, licensee, or program director shall:

   1. (1) Submit a written notice to the unit requesting an informal dispute resolution no later than 14 days from the date of issuance of the statement of findings; and
   2. (2) Include in the notice why the program believes that the unit erroneously issued the citation as noted in the statement of findings.
3. (c) The unit shall provide a written notice of decision within 30 days from receipt of the request and receipt of any information provided to support the reasons for the dispute.
4. (d) An informal dispute resolution shall not be an option for any applicant or licensee against whom the unit has initiated a fine, a conditional license, or action to suspend, revoke, deny, or refuse to issue or renew a license, unless the applicant or licensee waives their right to the appeal the action initiated.

Source. #2664, eff 3-30-84, EXPIRED: 3-30-90 New. #8581, eff 4-20-06, EXPIRED: 4-20-14 New. #10576, INTERIM, eff 4-26-14, EXPIRES: 10-23-14; ss by #10705, eff 10-23-14; ss by #14214, eff 4-1-24