1. (a) A request for approval of a drinking water operator certification renewal training provider or course, or both, shall be approved only if the applicable criteria listed in (b) through (l), below, are met.
2. (b) If the training provider is an entity, the entity shall have an individual or organizational unit within the entity that has responsibility for developing and conducting training courses and issuing TCHs.
3. (c) Course content shall be sequenced in a logical manner from basic to more advanced levels.

4. (d) Each instructor or presenter shall, for each course or topic that the individual will be presenting:

   1. (1) Have a clear understanding of the training objectives and how they are to be achieved; and
   2. (2) Be capable of effectively imparting that information to the participants.

5. (e) Satisfactory completion of the course or of a topic, if TCHs will be awarded by topic, shall be determined by one of the following:

   1. (1) Attendance at no less than 90% of the training time of the course or topic, as applicable, as measured and documented by attendance rosters or sign-in sheets;
   2. (2) Performance, as measured by an assessment of each attendee’s understanding of the material presented in the course or topic, as applicable, whether done orally, in writing, or by a practical demonstration of skills, as appropriate to the subject matter and the professional level of the intended audience; or
   3. (3) A combination of attendance as specified in (1), above, and performance as specified in (2), above.
6. (f) TCHs shall be issued based on actual training time, exclusive of breaks, meals, and introductory or welcoming remarks.
7. (g) TCHs shall be awarded only upon satisfactory completion of a course or topic, as applicable, as determined pursuant to (e), above.

8. (h) The certificate of completion issued to the attendees shall contain the following information:

   1. (1) The attendee’s name;
   2. (2) The name of course or topic, as applicable;
   3. (3) The number of TCHs awarded;
   4. (4) The date the course was held;
   5. (5) The name of the sponsoring or sanctioning organization, if applicable;
   6. (6) The name of individual within the organization who is responsible for the course; and
   7. (7) The name of organization issuing certificate and keeping the records, if different from the sponsoring organization.
9. (i) The certificate of completion may include such other information as the issuing provider wishes to include.

10. (j) The issuing provider shall maintain a record for each course that contains the following information:

    1. (1) The name of the course;
    2. (2) The number of TCH(s) awarded;
    3. (3) The course code, if applicable;
    4. (4) The date and time the course was held;
    5. (5) The location of the course;
    6. (6) The name of each course instructor or presenter; and
    7. (7) The name of each attendee, and, if available, the attendee’s certified operator number.

11. (k) The issuing provider shall:

    1. (1) Maintain the records required by (j), above, for no less than 5 years from the date of the training; and
    2. (2) Provide access to the records to department staff upon request.

12. (l) All advertisements of the course made by the provider shall include:

    1. (1) A description of the course;
    2. (2) The requirements for satisfactory completion of the course; and
    3. (3) The number of TCH(s) that will be awarded upon satisfactory completion of the course.

Source. #9910, eff 4-19-11); ss by #12363, eff 8-19-17 (formerly Env-Dw 502.25)