Before terminating any customer’s telephone service for any reason other than customer request or customer non-payment of amounts billed for prior services rendered, ELECs providing local service shall provide at least 10 days’ notice to the customer. This notice shall include a description of the process by which the customer may transfer the telephone number to another provider.

Source. #14015, eff 7-1-24 (see Revision Note at chapter heading for En 400)