1. A program shall employ sufficient and qualified staff members to meet the needs of the clients.

2. A program shall have a written policy regarding how it verifies the background, qualifications, and credentials of staff members, volunteers, and consultants, and how it acts upon the results of the information received.

3. A program shall document the nature and extent of the involvement of any individual who provides consultation or volunteer service to the program.

4. A program shall maintain a personnel file for each employee that contains: a. A written job description; b. The qualifications, supervisor, employees supervised, and the duties of each employee; and c. Performance evaluations dated and regularly conducted at least annually for continuing appropriateness.

5. A program shall implement a written employment policy related to nondiscrimination with regard to employment, pay, place of work, or promotion because of age, creed, disability, gender, national origin, or race.