The volunteer ombudsman shall:

1. Provide ombudsman services to protect the health, safety, welfare, and rights of a long-term care resident;

2. Be present at the ombudsman's assigned facility on a regular basis;

3. Maintain confidentiality in all ombudsman activities;

4. Receive and report concerns, issues, and complaints to the local ombudsman; and

5. Assist the local ombudsman with assessment, complaint resolution, and follow-up activities.

History: Effective March 1, 1997; amended effective April 1, 2016.

General Authority: NDCC 50-10.1-03(8); 42 U.S.C. 3011, et seq.

Law Implemented: NDCC 50-10.1-03(8)