If a notary public determines that additional information, identity proofing, or identification credentials are necessary to confirm the identity of the remotely located principal, then the notary shall:

1. (1) require the principal to:

   1. (a) provide additional information; or
   2. (b) undergo additional identity proofing, credential analysis, or both by the technology provider; or

2. (2) cancel the remote notarial transaction if:

   1. (a) the principal refuses to provide additional information or undergo additional credential analysis; or
   2. (b) the notary decides the principal's identity has not been verified.

History Note: Authority G.S. 10B-4; 10B-134.15; 10B-134.17; 10B-134.21; 10B-134.23;
Eff. July 1, 2025.