The form notaries public and electronic notaries public use to report technology dysfunctions pursuant to 18 NCAC 07D .0309 requires:

1. (1) the notary's commission name;
2. (2) the name of the technology provider with which the notary is experiencing dysfunctions;
3. (3) a description of the dysfunction;

4. (4) the basis for concern if a dysfunction is suspected to involve credential verification or identity proofing:

   1. (a) security;
   2. (b) privacy; or
   3. (c) accuracy;
5. (5) the dates, times, and duration of the dysfunctions; and
6. (6) the efforts undertaken to resolve the dysfunctions by the notary or the technology provider.

History Note: Authority G.S. 10B-4; 10B-134.19;
Eff. July 1, 2025.