(a) An individual has the right to obtain information about his or her own case. Upon written or verbal request, the client shall be able to review or obtain without charge a copy of the information in his or her records with the following exceptions:
- (1) Information that the agency is required to keep confidential by State or federal statutes, rules, or regulations;
- (2) Confidential information originating from another agency as set forth in Rule .0104 of this Section; and
- (3) Information that would breach another individual's right to confidentiality under State or federal statutes, rules, or regulations as determined by the Division or the county department of social services.
- (b) The agency shall provide access within five business days.
History Note: Authority G.S. 108A-54; 108A-54.1B; 108A-80; 42 C.F.R. 431.306;
Eff. September 1, 1984;
Transferred from 10A NCAC 21A .0407 Eff. May 1, 2012;
Readopted Eff. June 1, 2019.