1. A. Deficiency. If Agency staff determines that an amusement gaming licensee under this chapter no longer meets an amusement gaming license requirement of this subtitle, or that there is cause for imposing sanctions under Regulation .04 of this chapter, the Agency may:

   1. (1) Assess the seriousness of the deficiency;

   2. (2) Require the amusement gaming licensee to develop a corrective action plan and if required:

      1. (a) Conduct periodic monitoring of an amusement gaming licensee to assess the licensee’s progress toward remedying the deficiencies;
      2. (b) Evaluate and, if acceptable to the Agency, approve the corrective action plan;
      3. (c) Determine appropriate timelines for the completion of corrective action; and
      4. (d) Determine whether it is necessary during the pendency of the corrective action process to emergently suspend the amusement gaming license; and
   3. (3) Recommend that the Commission impose a sanction under Regulation .04 of this chapter.

2. B. Deficiency Notice. If Agency staff determines that a corrective action plan is required to remedy a deficiency, the Agency shall give written notice to an amusement gaming licensee that includes:

   1. (1) A description of the violation;
   2. (2) A description of the possible sanctions; and
   3. (3) The requirement for the licensee to submit a corrective action plan to the Agency within a time frame established by the Agency.

3. C. Corrective Action Plan.

   1. (1) Within 10 days of receipt of a deficiency notice under §B of this regulation, the amusement gaming licensee shall submit a corrective action plan to the Agency for the Agency’s approval.
   2. (2) The Agency shall review the corrective action plan and inform the licensee whether the corrective action plan is acceptable.

   3. (3) If the licensee fails to submit an acceptable corrective action plan within the time described under §C(1) of this regulation, the Agency may:

      1. (a) Provide the licensee with additional time to submit a revised corrective action plan; or
      2. (b) Impose a sanction on the licensee under Regulation .04 of this chapter.
   4. (4) If the Agency provided a licensee notice under §B of this regulation and received no timely written response, the Commission may adopt as final the Agency’s decision to impose a sanction under Regulation .04 of this chapter.

4. D. Corrective Action Outcomes.

   1. (1) If at any time during the corrective action plan period the Agency determines that the amusement gaming licensee has failed to fulfill a requirement of the corrective action plan or has made insufficient progress toward remedying a deficiency, the Agency may:

      1. (a) For good cause, extend the time for completion of a corrective action plan; or
      2. (b) Emergently suspend the licensee’s license.
   2. (2) If at the end of the corrective action plan period the licensee has failed to adequately remedy a deficiency, the Agency may recommend the imposition of a sanction under Regulation .04 of this chapter.

Authority: Criminal Law Article, §§12-301 and 12-301.1; State Government Article, §§ 9-1B-01— 9-1B-02; Annotated Code of Maryland

Effective date: January 1, 2017 (43:23 Md. R. 1281)

Regulation .01B amended effective July 7, 2025 (52:13 Md. R. 657)

Regulation .02B, E, G amended effective July 7, 2025 (52:13 Md. R. 657)

Regulation .02D amended effective October 19, 2020 (47:21 Md. R. 905)

Regulation .03 amended effective July 7, 2025 (52:13 Md. R. 657)

Regulation .04 amended effective July 7, 2025 (52:13 Md. R. 657)

Regulation .06B amended effective July 7, 2025 (52:13 Md. R. 657)