Collections
Code of Maryland Regulations
Title 36
§ 03
Chapter 10
Md. Code Regs. 36.03.10
Video Lottery Facility Minimum Internal Control Standards
Effective May 25, 2026
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.01
Definitions.
.02
Accounting Records.
.03
Forms and Documents.
.04
Content of Internal Controls.
.05
Review of Internal Controls.
.06
Standard Financial and Statistical Reports.
.07
Annual Audit and Other Regulatory Reports.
.08
Record Retention.
.09
Complimentary Services.
.10
Table of Organization.
.11
Surveillance System Design Standards.
.12
Surveillance Department Operating Procedures.
.13
Surveillance Department Minimum Staffing.
.14
Security Department Operating Procedures.
.15
Security Department Minimum Staffing.
.16
Internal Audit Department Standards.
.17
Access to Central Monitor and Control System Equipment.
.18
Cashiers’ Cage Design Standards.
.19
Accounting Controls for a Cashiers’ Cage.
.20
Checks Accepted from a Player.
.21
Wire Transfers.
.22
Cash Equivalents.
.23
Customer Deposits.
.24
Credit Authorization.
.25
Verification of Credit Application Information.
.26
Counter Check Issuance at the Cashiers’ Cage.
.27
Counter Check Issuance at a Video Lottery Terminal or Table Game.
.28
Counter Check Substitution, Consolidation, and Redemption.
.29
Deposit of Counter Checks.
.30
Returned Checks.
.31
Accounting Controls in a Check Bank.
.32
Player Request for Suspension of Credit Privileges.
.33
Prohibition on the Use of Credit Cards and Debit Cards.
.34
Player Tracking System.
.35
Gaming Ticket.
.36
Promotional Play.
.37
Ticket Redemption Unit.
.38
Jackpot Payout.
.39
Annuity Jackpot.
.40
Merchandise Jackpot.
.41
Automated Jackpot Payout Machine.
.42
Access to Bill Validators, Cash Storage, and Table Game Drop Boxes.
.43
Collection of Cash Storage and Table Game Drop Boxes.
.44
Count Room Design Standards.
.45
Accounting Controls for a Count Room.
.46
Signs.
.47
Player Complaints.
.48
Possession of a Weapon in a Facility.
.49
Acceptance of Tips or Gratuities.
.50
Off-Site Customer Service Location.
.51
Donation of Coins from Gaming Payouts.
.52
Promotional Offers and Tournaments.