1. A. A facility shall establish a responsible gaming plan that sets forth the facility’s plan for addressing problem gambling at the facility that shall include at least the following elements of the plan:

   1. (1) Goals;
   2. (2) Procedures and deadlines for implementation;
   3. (3) Identification of facility personnel responsible for implementation;
   4. (4) Responsibilities of facility personnel identified as responsible for implementation;
   5. (5) Training for facility personnel on problem gambling and voluntary exclusion;
   6. (6) Means of controlling access to records pertaining to voluntary exclusion;

   7. (7) Means of educating players about:

      1. (a) Problem gambling;
      2. (b) Problem gambling treatment resources, including treatment and prevention programs established under State Government Article, §9-1A-33, Annotated Code of Maryland; and
      3. (c) Voluntary exclusion;
   8. (8) Placement of responsible gambling awareness materials in the facility as required under Regulation .03 of this chapter;

   9. (9) Ensuring that an individual in the Voluntary Exclusion Program is not permitted to:

      1. (a) Enter the video lottery facility;
      2. (b) Play a video lottery terminal or table game; or
      3. (c) Claim a jackpot;
   10. (10) The facility’s response to the discovery of an individual who is enrolled in the voluntary exclusion program on facility property, which may include pursuing criminal charges against the individual; and
   11. (11) Any other element required by the Commission.
2. B. A facility operator shall submit to the Commission the responsible gaming plan required under §A of this regulation at least 60 days before video lottery terminal operations are to commence.
3. C. A facility operator shall submit any amendments to a facility’s responsible gaming plan to the Commission prior to implementation.
4. D. A facility operator shall submit to the Commission an annual report describing the facility’s responsible gaming plan, which shall include a statement regarding compliance with Regulation .01C of this chapter.

Authority: State Government Article, §9-1A-24, Annotated Code of Maryland

Effective date:

Regulations .01— .03 adopted as an emergency provision effective March 1, 2013 (40:6 Md. R. 470); emergency action expired effective July 20, 2013

Regulations .01— .03 adopted effective adopted effective August 19, 2013 (40:16 Md. R. 1347)

Regulation .01 amended effective October 19, 2020 (47:21 Md. R. 905)

Regulation .01B, C amended effective February 3, 2014 (41:2 Md. R. 93)

Regulation .02A, D amended effective February 3, 2014 (41:2 Md. R. 93)

Regulation .02D amended effective October 19, 2020 (47:21 Md. R. 905)

Regulation .03 amended effective May 25, 2026 (53:10 Md. R. 459)

Regulation .03A amended effective January 7, 2016 (42:26 Md. R. 1597)

Regulation .03B amended as an emergency provision effective December 12, 2023 (50:26 Md. R. 1130); amended permanently effective May 27, 2024 (51:10 Md. R. 529)