1. A. If a ticket is lost, stolen, or missing from a retailer, the Director may offset an amount due from the retailer for the ticket.
2. B. The Director may require the party responsible for a lost, stolen, or missing ticket to reimburse the Agency.
3. C. The Agency is not liable to a retailer or player for a lost or stolen ticket.

4. D. A ticket is void if it:

   1. (1) Is mutilated;
   2. (2) Is altered;
   3. (3) Is irregular;
   4. (4) Is expired;
   5. (5) Fails to meet validation standards; or
   6. (6) Fails to meet security requirements.

5. E. If a retailer is reimbursed for a lost, stolen, or missing ticket, the retailer shall:

   1. (1) Hold the Agency harmless; and
   2. (2) Provide the Director with as much information considered necessary to process the claim.
6. F. A retailer may not seek indemnification from another source if reimbursed by the Director for a lost, stolen, or missing ticket.

Authority: Criminal Law Article, §12-301.1; State Government Article, §§9-103, 9-104, 9-109—9-113, 9-115, 9-117, 9-118, 9-119, 9-122, 9-124, and 9-125, Annotated Code of Maryland; Ch. 603, §6, Acts of 2012

Effective date: May 13, 2013 (40:9 Md. R. 790)

Regulation .02C amended effective January 7, 2016 (42:26 Md. R. 1597)

Chapter revised effective January 14, 2019 (46:1 Md. R. 13)

Chapter revised effective December 2, 2019 (46:24 Md. R. 1104)

Regulation .02 amended effective September 21, 2020 (47:19 Md. R. 850)

Regulation .12 amended effective March 9, 2020 (47:5 Md. R. 313)

Chapter revised effective May 26, 2025 (52:10 Md. R. 439)