1. A. Except for an emergency case as provided in COMAR 31.10.18.05 or as provided in §B of this regulation, the Commissioner shall make a final written decision on a complaint within 45 days after a complaint is filed.

2. B. The Commissioner may extend the period within which a final written decision is to be made under §A of this regulation for up to an additional 30 working days if the:

   1. (1) Commissioner has not yet received the information requested by the Commissioner; and
   2. (2) Information requested is necessary for the Commissioner to render a final written decision on the complaint.

Authority: Insurance Article, §§2-109, 15-10A-05, and 15-10A-09, Annotated Code of Maryland;

Effective date:

Regulations .01—.07 adopted as an emergency provision effective January 1, 1999 (25:26 Md. R. 1917); adopted permanently effective February 22, 1999 (26:4 Md. R. 274)

Regulation .01B amended effective April 16, 2012 (39:7 Md. R. 496)

Regulation .02 amended effective April 16, 2012 (39:7 Md. R. 496)

Regulation .04A, D amended effective April 16, 2012 (39:7 Md. R. 496)

Regulation .06C amended effective April 16, 2012 (39:7 Md. R. 496)

Regulation .07 amended effective April 16, 2012 (39:7 Md. R. 496)