A. In General.
- (1) Each motor vehicle rental company shall have a training program for its employees who sell, solicit, or negotiate insurance coverage under this chapter.
- (2) Employees shall take the course, in person, before selling, soliciting, or negotiating insurance coverage.
B. The training program shall include instruction:
- (1) About the kinds of insurance that motor vehicle rental companies may sell or offer under this chapter;
- (2) That the trainee shall inform a renter that purchasing any insurance from the motor vehicle rental company is not required in order to rent a vehicle;
- (3) That the trainee shall inform a renter that the purchase of insurance may be a duplication of coverage already provided by the renter's personal automobile insurance policy, homeowner's insurance policy, liability policy, or other source of coverage; and
- (4) About all the other requirements of Insurance Article, §§10-605 and 10-606, Annotated Code of Maryland.
C. Approval of Training Program.
- (1) The training program shall be approved by the Commissioner before it is implemented.
(2) A motor vehicle rental company that proposes to conduct a training program shall file with the Commissioner:
- (a) A description or outline of the course or video tapes of the course;
- (b) Copies of all written materials to be used in the course or with the video tapes; and
- (c) A list of instructors and their qualifications.
Authority: Insurance Article, §2-109, and Title 10, Subtitle 6; Annotated Code of Maryland
Effective date: September 1, 2002 (29:11 Md. R. 890)