The CCA website shall provide the following information to customers:
- A. Current rates;
- B. Effective period for current rates;
- C. Terms of service;
- D. Renewable content;
- E. Summary of the type of costs included in rates;
- F. Contact information for CCA;
- G. When to contact CCA;
- H. Contact information for electric companies;
- I. When to contact electric companies;
- J. CCA opt-out information, including an explanation of the means to opt-out or refuse CCA service;
- K. CCA enrollment information;
- L. CCA customer information privacy policy;
- M. A copy of the full text of the CCA Aggregation Plan; and
- N. Information about customer protection.
Authority: Public Utilities Article, §§1–101(b), (f), and (k), 7–306(f)(5) and (h), 7–306.2(d)(3), 7–507(a), 7–510(f) and 7–510.3, Annotated Code of Maryland
Effective date: February 5, 2024 (51:2 Md. R. 76)