1. A. A supplier is not required to offer alternative payment plans.
2. B. The supplier shall promptly notify the customer of the outcome of a request for an alternative payment plan.

Authority: Public Utilities Article, §§2-113, 2-121, 5-101, 7-507, 7-603, 7-604(b), and 7-606, Annotated Code of Maryland

Effective date: March 14, 2016 (43:5 Md. R. 387)

Chapter revised effective March 11, 2019 (46:5 Md. R. 310)

Regulations .01—.07 recodified to be under COMAR 20.59.10, Supplier-Agent Relations effective March 7, 2022 (49:5 Md. R. 367)

Regulations .01—.09 adopted under new chapter, Supplier-Consolidated Billing Customer Protections effective March 7, 2022 (49:5 Md. R. 367)