Md. Code Regs. 20.59.03.01
Supplier Customer Consent — Pre-Enrollment.
Effective Oct 5, 200936:20 Md. R. 1532Public Utilities Article, §§2-113, 2-121, 4-308, 5-101, 7-507, 7-511, 7-603, 7-604(b), 7-606, and 7-607, Annotated Code of Maryland
A. Pre-Enrollment Customer Information. Before requesting from a utility the precontracting customer information described in Regulation .02 of this chapter, a supplier shall:
- (1) Notify the customer of its intention to request customer information from a utility; and
- (2) Obtain the customer's consent for release of the customer's information from the utility.
- B. Notice. The supplier notice required under §A(1) of this regulation shall specify the customer information listed in Regulation .02 of this chapter to be requested from a utility.
C. Customer Consent Record.
- (1) A customer's consent under §A(2) of this regulation is valid for a time mutually agreed to by the customer and the supplier.
(2) Consent Records.
- (a) A supplier shall maintain a record of a customer's consent under §A(2) of this regulation for a period of not less than 180 days from the expiration of the customer's consent.
- (b) A supplier's customer consent records are subject to audit by the Commission.
- D. A customer's consent under this regulation is not a contract or enrollment for supplier services.
Authority: Public Utilities Article, §§2-113, 2-121, 4-308, 5-101, 7-507, 7-511, 7-603, 7-604(b), 7-606, and 7-607, Annotated Code of Maryland
Effective date:
Regulations.01 and.02 adopted as an emergency provision effective July 16, 2009 (36:17 Md. R. 1311); adopted permanently effective October 5, 2009 (36:20 Md. R. 1532)
Regulation .02A amended effective March 14, 2016 (43:5 Md. R. 387); July 10, 2023 (50:13 Md. R. 513)
Regulation .02B amended effective March 7, 2022 (49:5 Md. R. 367)