1. A. A licensee shall provide 60 days prior written notice to the Commission of an intention to cease providing service in the State to all customers:

   1. (1) In a specified gas company service area;
   2. (2) Within a specified customer class; or
   3. (3) A specified type of billing.
2. B. Following receipt of the notice required by §A of this regulation, the Commission may require the licensee to provide notice to the public and take other appropriate action.

3. C. If a supplier ceases providing a particular type of billing service, notice to customers, at a minimum, shall specify the following:

   1. (1) That the supplier will no longer provide the specific type of billing service to customers in the State, service territory, or to a customer class, as applicable;
   2. (2) The billing method to which the customer will be subject after the supplier ceases to offer the current billing method it was providing; and
   3. (3) The date on which the customer's current billing service will cease and the new billing service will begin.
4. D. If the supplier that is ceasing a specific type of billing service intends to retain a customer on a different billing model, the supplier shall follow COMAR 20.59.05.06.

Authority: Public Utilities Article, §§2-113, 2-121, 5-101, 7-507, 7-511, and 7-601—7-606, Annotated Code of Maryland

Effective date: August 18, 2003 (30:16 Md. R. 1076)

Regulation .01A amended effective March 7, 2022 (49:5 Md. R. 367)

Regulation .03C amended effective March 7, 2022 (49:5 Md. R. 367)

Regulation .05A amended effective March 7, 2022 (49:5 Md. R. 367)

Regulation .05C, D adopted effective March 7, 2022 (49:5 Md. R. 367)