A. Form and Presentation.
- (1) A supplier and the utility shall provide written notice of enrollment to a customer entering into a service agreement with the supplier on the next business day following the supplier's receipt of the utility's enrollment response.
- (2) If a customer's billing method changes, the notice of enrollment shall contain a statement that the customer's previous billing providers may still bill the customer for unpaid charges.
- (3) A supplier's presentation of a signed copy of the customer's contract at any time before enrollment constitutes sufficient written notice of enrollment to the customers.
B. Enrollment Notice Content.
- (1) An electricity supplier shall provide notice of enrollment of a customer to a utility in a format consistent with the Commission-accepted utility supplier coordination agreement.
(2) Notice of enrollment under §B(1) of this regulation shall include the following:
- (a) Customer account name;
- (b) Customer service address;
- (c) Billing name;
- (d) Billing address;
- (e) Utility name;
- (f) Utility account number;
- (g) Supplier name;
- (h) Supplier account number;
- (i) Commodity provided;
- (j) Effective date of the enrollment; and
- (k) Whether the customer will receive supplier-consolidated billing service.
Authority: Public Utilities Article, §§2-113, 2-121, 5-101, 7-505, 7-507, 7-511, and 7-603, Annotated Code of Maryland
Effective date: June 20, 2008 (35:11 Md. R. 1043)
Regulation .02B amended effective March 11, 2019 (46:5 Md. R. 309)
Regulation .03A amended effective March 7, 2022 (49:5 Md. R. 367)
Regulation .03C adopted effective March 7, 2022 (49:5 Md. R. 367)
Regulation .05 amended effective March 7, 2022 (49:5 Md. R. 367)
Regulation .06 amended effective April 6, 2009 (36:7 Md. R. 527)
Regulation .06E repealed effective March 11, 2019 (46:5 Md. R. 309)
Regulation .06E, F adopted effective March 7, 2022 (49:5 Md. R. 367)
Regulation .07 amended effective March 11, 2019 (46:5 Md. R. 309)