Md. Code Regs. 20.53.03.01
Supplier Customer Consent — Pre-Enrollment.
Effective Jun 20, 200835:11 Md. R. 1043§§2-113, 2-121, 40308, 5-101, 7-505, 7-507, 7-511, and 7-603, Annotated Code of Maryland
A. Pre-Enrollment Customer Information. Before requesting precontracting customer information described in Regulation .02 of this chapter from a utility, a supplier shall:
- (1) Notify the customer of its intention to request customer information from a utility; and
- (2) Obtain the customer's consent for release of the customer's information from the utility.
- B. Notice. The supplier notice required under §A(1) of this regulation shall specify the customer information listed in Regulation .02 of this chapter to be requested from a utility.
C. Customer Consent Record.
- (1) A customer's consent under §A(2) of this regulation is valid for a time mutually agreed to by the customer and the supplier.
(2) Consent Records.
- (a) A supplier shall maintain a record of a customer's consent under §A(2) of this regulation for a period of not less than 180 days from the expiration of the customer's consent.
- (b) A supplier's customer consent records are subject to audit by the Commission.
- D. A customer's consent under this regulation is not a contract or enrollment for supplier services.
Authority: §§2-113, 2-121, 40308, 5-101, 7-505, 7-507, 7-511, and 7-603, Annotated Code of Maryland
Effective date: July 1, 2005 (31:26 Md. R. 1865)
Regulations .01—.03, Supplier Contracts, repealed and new Regulations .01—.02, Pre-enrollment Information adopted effective June 20, 2008 (35:11 Md. R. 1043)
Regulation .02A amended effective March 14, 2016 (43:5 Md. R. 386); July 10, 2023 (50:13 Md. R. 513)
Regulation .02B amended effective March 7, 2022 (49:5 Md. R. 367)