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Code of Maryland Regulations
Title 20
§ 50
Chapter 12
Md. Code Regs. 20.50.12
Service Quality and Reliability Standards
Effective Aug 21, 2023
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.01
Applicability.
.02
System-Wide Reliability Standards.
.03
Poorest Performing Feeder Standard.
.04
Multiple Device Activation Standard.
.05
Additional Reliability Indices Reporting.
.06
Service Interruption Standard.
.07
Downed Wire Response Standard.
.08
Customer Communications Standards.
.09
Vegetation Management Requirements.
.10
Periodic Equipment Inspections.
.11
Annual Performance Reports.
.12
Major Outage Event Plan.
.13
Major Outage Event Reporting.
.14
Customer Perception Surveys.
.15
Resilience Plans.
.16
Specific Information Request.
.17
Electric Underground Location Services.
.18
Estimated Times of Restoration and Associated Messaging.