1. A. A utility may accept either written or verbal applications for service. Each verbal application for service shall be promptly confirmed in writing by the utility. A utility may require an applicant to sign and return a copy of the written confirmation. The application shall include the:

   1. (1) Name, address, home and work telephone numbers, and employer of the customer of record;
   2. (2) Address of the premises for which electric service is requested;
   3. (3) Mailing address and telephone number of the customer of record if he is not an occupant of the premises for which service is requested; and
   4. (4) Customer of record's former electric service address and the date customer moved, if applicable.
2. B. A utility may require an applicant to sign and return a copy of the written confirmation before providing service.
3. C. Upon request of the applicant, an electric utility shall accept more than one individual customer name on applications for service. All persons named on an account shall be customers of record.
4. D. When the name of the person applying for service is different from the name of the applicant, when more than one name is to be on an account, or when there is a reasonable basis for questioning the authority of a person requesting service in the name of the applicant, the utility may request that the applicant or applicants appear at the utility's designated office, present satisfactory identification, and execute a written application for service.
5. E. Customer Identification. A utility may require a customer to provide a written, signed statement attesting to an order, decree, or agreement formalizing a name change, but may not request a copy of the actual order, divorce decree, or separation agreement.

Authority: Public Utility Companies Article, §§2-113, 2-121, 4-202, 5-101, 7-203, and 7-305, Annotated Code of Maryland

Effective date: May 22, 1942 (Order No. 38330)

Chapter revised effective May 18, 1960 (Order No. 54348)

Chapter revised effective June 1, 1965 (Order No. 55819)

Regulation .01D amended effective September 21, 2009 (36:19 Md. R. 1438)

Regulation .01-1 adopted effective November 18, 1985 (12:23 Md. R. 2224); amended effective July 28, 1986 (13:15 Md. R. 1736)

Regulation .01-2 adopted effective April 21, 1986 (13:8 Md. R. 904); amended effective July 28, 1986 (13:15 Md. R. 1736)

Regulation .01-2A amended effective May 10, 1993 (20:9 Md. R. 780)

Regulation .01-2G adopted effective August 29, 2016 (43:17 Md. R. 957)

Regulation .02 superseded effective May 28, 1970 (Order No. 58089, affecting residential customers) and October 20, 1978 (Order No. 63400, affecting all nonresidential customers)

Regulation .02 amended effective January 23, 1981 (8:2 Md. R. 117)

Regulation .03 amended effective November 18, 1985 (12:23 Md. R. 2224)

Regulation .05 amended effective November 18, 1985 (12:23 Md. R. 2224); April 21, 1986 (13:8 Md. R. 904)

Regulation .05A, B amended effective October 1, 1967 (Order No. 56893)

Regulation .05F adopted effective August 29, 2016 (43:17 Md. R. 957)

Regulations .06—.08 repealed effective October 14, 1991 (18:20 Md. R. 2200)

Regulation .09 amended effective June 2, 1997 (24:11 Md. R. 794)