1. A. This subtitle applies to all electric companies, gas companies, combination gas and electric companies, telephone companies, licensed suppliers, licensed brokers, registered CSEGS subscriber organizations, and water companies under the jurisdiction of the Public Service Commission.
2. B. Except for complaints initially filed under Public Utilities Article, §3-102, Annotated Code of Maryland, and COMAR 20.07.03, this subtitle governs customer disputes with utilities, which are reviewed, investigated, or resolved by the Consumer Affairs Division within the Commission pursuant to this subtitle.

Authority: Public Utilities Article, §§2-112, 2-113, 2-121, and 3-102, Annotated Code of Maryland

Effective date: August 6, 1990 (17:15 Md. R. 1862)

Regulation .01A amended effective March 14, 2016 (43:5 Md. R. 386); July 18, 2016 (43:14 Md. R. 780)

Regulation .01B amended effective June 15, 1998 (25:12 Md. R. 948)

Regulation .02B amended effective June 15, 1998 (25:12 Md. R. 948); March 14, 2016 (43:5 Md. R. 386); July 18, 2016 (43:14 Md. R. 780)

Regulation .03A, B amended effective March 14, 2016 (43:5 Md. R. 386); July 18, 2016 (43:14 Md. R. 780)

Regulation .03G amended effective June 15, 1998 (25:12 Md. R. 948)

Regulation .04 amended effective June 15, 1998 (25:12 Md. R. 948); March 14, 2016 (43:5 Md. R. 386); July 18, 2016 (43:14 Md. R. 780)