- A. The owner shall obtain monthly reports from the vendor which identify incidences of unusually high or low usage for dwelling units.
- B. The owner shall investigate any unusually high or low usage and, if it is found that a problem exists, or if a written complaint has been filed by the occupant, the owner shall provide a written explanation to the occupant within 20 days of receipt of the monthly report from the vendor.
- C. The owner shall take appropriate action to correct the unusually high or low usage caused by factors under the control of the owner.
Authority: Public Utilities Article, §7-304, Annotated Code of Maryland
Effective date:
Previously codified as 20.26.03.01—.03; adopted as an emergency provision effective July 19, 1988 (15:17 Md. R. 2046); emergency status extended at 15:27 Md. R. 3125
Regulations .01—.07 adopted effective May 15, 1989 (16:9 Md. R. 995)
Regulation .05A amended effective May 28, 1990 (17:10 Md. R. 1219)