1. A. Program Planning and Evaluation. The licensee shall have a formal process for program planning and evaluation which includes at least:

   1. (1) A clearly stated written mission for the program approved by the board of directors;
   2. (2) A set of measurable goals and objectives which is based upon the mission, program, population served, and State-mandated outcome measures;
   3. (3) A periodic review of achievement of goals and objectives; and
   4. (4) A correction plan approved by the Board for unmet goals.

2. B. Program Quality Improvement. The licensee shall:

   1. (1) Develop and implement an ongoing quality improvement plan; and
   2. (2) Annually review and evaluate the quality and effectiveness of the services provided.

Authority: Education Article, §§8-301—8-303 and 8-401—8-417; Family Law Article, §§5-506, 5-508—5-510;
Health-General Article, §§2-104, 7-904, 8-404, 10-922, and 10-924; Health Occupations Article, §20-302;
Human Services Article, §§2-209, 2-212, 9-203, 9-204, 9-221, 9-231, 9-234, and 9-235; Annotated Code of Maryland

Effective date: November 22, 2004 (31:23 Md. R. 1651)

COMAR 01.04.07 revised and recodified to COMAR 14.31.06 as an emergency provision effective June 30, 2005 (32:15 Md. R. 1314); revised and recodified permanently effective November 24, 2005 (32:23 Md. R. 1828)

Regulation .02 amended effective June 10, 2013 (40:11 Md. R. 975)

Regulation .03B amended effective May 19, 2008 (35:10 Md. R. 973); June 10, 2013 (40:11 Md. R. 975)

Regulation .04 amended effective May 19, 2008 (35:10 Md. R. 973); June 10, 2013 (40:11 Md. R. 975)

Regulation .05E amended effective April 13, 2015 (42:7 Md. R. 571)

Regulation .06 amended effective June 10, 2013 (40:11 Md. R. 975)

Regulation .06A amended effective May 19, 2008 (35:10 Md. R. 973)

Regulation .07 amended effective June 10, 2013 (40:11 Md. R. 975)

Regulation .08 amended effective June 10, 2013 (40:11 Md. R. 975)

Regulation .09 amended effective June 10, 2013 (40:11 Md. R. 975)

Regulation .09A amended effective May 19, 2008 (35:10 Md. R. 973)

Regulation .10 amended effective June 10, 2013 (40:11 Md. R. 975)

Regulation .11B amended effective June 10, 2013 (40:11 Md. R. 975)

Regulation .12 amended effective June 10, 2013 (40:11 Md. R. 975)

Regulation .13 amended effective June 10, 2013 (40:11 Md. R. 975)

Regulation .14 amended effective June 10, 2013 (40:11 Md. R. 975)

Regulation .15 repealed and new Regulation .15 adopted effective May 19, 2008 (35:10 Md. R. 973)

Regulation .15 amended effective June 10, 2013 (40:11 Md. R. 975)

Regulation .16 amended effective June 10, 2013 (40:11 Md. R. 975)

Regulation .17 amended effective August 4, 2014 (41:15 Md. R. 892)

Regulation .18 amended effective June 10, 2013 (40:11 Md. R. 975); August 4, 2014 (41:15 Md. R. 892)

Regulation .18A amended effective May 19, 2008 (35:10 Md. R. 973)

Regulation .19 amended effective June 10, 2013 (40:11 Md. R. 975)