These regulations govern the administrative process to be used to ensure that the rights of residents residing in the Behavioral Health Administration facilities are protected. Although the residents and the legal assistance providers ultimately shall decide whether to invoke the Resident Grievance System, it is the intent that the Resident Grievance System provide a fair, efficient, and complete mechanism for receiving, investigating, and resolving resident complaints, including rights issues, in a timely manner.

Authority: Health-General Article, §7.5-201, 7.5-205(D), 10-701, Annotated Code of Maryland

Effective date: March 28, 1994 (21:6 Md. R. 467)

Regulation .01 amended effective October 23, 2017 (44:21 Md. R. 983)

Regulation .02B amended effective January 26, 1998 (25:2 Md. R. 76); October 23, 2017 (44:21 Md. R. 983)

Regulation .03C amended effective October 23, 2017 (44:21 Md. R. 983)

Regulation .04 amended effective October 23, 2017 (44:21 Md. R. 983)

Regulation .06H amended effective October 23, 2017 (44:21 Md. R. 983)

Regulation .10B, C amended effective October 23, 2017 (44:21 Md. R. 983)