1. A. An Operator shall provide all required notices and communications to a User under this chapter using information the Operator collects from the User under Financial Institutions Article, §12-1204 (c), Annotated Code of Maryland.

2. B. This regulation does not apply to:

   1. (1) The Receipt; and

   2. (2) Any notices or communications this chapter requires the Operator to:

      1. (a) Physically place on the Kiosk; or
      2. (b) Display on a Kiosk screen.
3. C. An Operator shall provide reasonable procedures for a User to securely change contact information the User previously supplied to the Operator.
4. D. An Operator shall provide reasonable procedures for a User to select the User’s preferred method of communication.
5. E. The User’s selection of a preferred method of communication shall not relieve an Operator of any duty to provide information in a manner expressly required by this chapter.

Authority: Financial Institutions Article, §§2-105.1, and 12-1209, Annotated Code of Maryland

Effective date:

Regulations .01—.10 adopted as an emergency provision effective December 5, 2025 (52:26 Md. R. 1306); adopted permanently effective March 30, 2026 (53:6 Md. R. 286)