- A. The local program shall make available to any applicant or recipient of service aggrieved by a decision, action, or inaction of the local program, a procedure by which the grievance may be heard. The procedure shall include a notice of the grievance rights and the steps to take to initiate the grievance process, an opportunity to be heard, and a written decision by the local program director or designee that affirms or reverses the local program's action. The written determination shall include the basis for the decision.
- B. The local program shall forward to the Department a summary of each decision rendered, including finding of fact concerning each grievance heard.
Authority: Human Services Article, §§6-430—6-438, Annotated Code of Maryland
Effective date: March 25, 1985 (12:6 Md. R. 593)
Regulations .01, .02D, .05, .06A, and .07 amended effective December 30, 1985 (12:26 Md. R. 2543)
Chapter recodified from COMAR 07.06.03 to COMAR 07.01.17 effective June, 2009