1. A. The shelter home shall offer the following services:

   1. (1) Receipt of and response to crisis calls on a 24-hour basis;
   2. (2) Safe accommodations and board for residents;
   3. (3) Assessment with the resident of the resident's needs, capacities, and resources;
   4. (4) Planning and counseling with the resident to link her to appropriate community services.

2. B. The shelter home shall develop a service contract with the resident that is designed to:

   1. (1) Secure a stable living environment;
   2. (2) Secure any entitlements or benefits;
   3. (3) Secure education, training, or employment opportunities, as appropriate to the client's capacity; and
   4. (4) Resolve the problems that led to the resident's homelessness.

3. C. The shelter home shall provide:

   1. (1) Direct referral to appropriate service resources, including housing services, physical and mental health care, education, training, or employment;
   2. (2) Advocacy on behalf of a resident to ensure access to service resources;
   3. (3) Counseling with the resident about progress in achieving the goals in the service contract; and
   4. (4) Follow-up case management service as needed to the client in the community, if the service is not available elsewhere.

Authority: Human Services Article, §§6-430—6-438, Annotated Code of Maryland

Effective date: March 25, 1985 (12:6 Md. R. 593)

Regulations .01, .02D, .05, .06A, and .07 amended effective December 30, 1985 (12:26 Md. R. 2543)

Chapter recodified from COMAR 07.06.03 to COMAR 07.01.17 effective June, 2009