1. (a) Except as provided under subsection (d) of this section, the Board shall commence disciplinary proceedings under § 9-2426 of this subtitle on receipt of a complaint submitted to the Board against an applicant or a licensee.

2. (b)

   1. (1) A complaint shall state specifically the facts on which the complaint is based.
   2. (2) If the complaint is made by any person other than a member of the Board, the complaint shall be made under oath by the person who submits the complaint.

3. (c)

   1. (1) If the Board finds that a complaint alleges facts that are adequate grounds for action under § 9-2426 of this subtitle, the Board shall act on the complaint in accordance with § 9-2428 of this subtitle.
   2. (2) If the Board does not make a finding under paragraph (1) of this subsection, the Board shall dismiss the complaint.

4. (d)

   1. (1) The Board may use a restorative justice program in lieu of taking final action on a complaint under § 9-2426 of this subtitle.
   2. (2) The Board shall adopt regulations for the use of restorative justice programs under this subsection.

Added by Acts 2023, c. 269, § 3, eff. Oct. 1, 2023; Acts 2023, c. 270, § 3, eff. Oct. 1, 2023.