- (a) The Commission shall establish a customer choice shopping website that allows a customer to sort natural gas suppliers that have open offers to supply natural gas to residential customers in the customer's service area.
(b) The website shall include:
(1) a list of all natural gas suppliers that have open offers to supply natural gas to residential customers in a customer's service area, sortable by:
- (i) cost of service;
- (ii) cost of natural gas per therm;
- (iii) rate structure;
- (iv) duration of the contract;
- (v) cancellation fee; and
- (vi) any other aspect of service that the Commission considers necessary;
- (2) a way to compare natural gas suppliers based on the sortable items specified under item (1) of this subsection;
- (3) a link to the website of each natural gas supplier with an open offer to supply natural gas to residential customers;
- (4) a link to a complaint process that provides access for the customer to protect the customer's rights and make use of consumer protections through the Commission; and
- (5) fact sheets on the process for comparing offers from natural gas suppliers on the website, including relevant contract terms, requirements, limitations, and fees.
(c)
- (1) To ensure the currency and accuracy of information required under subsection (b) of this section, the Commission shall maintain a secure portal on its website to receive information about offers to supply natural gas from natural gas suppliers.
- (2) At least once a month, each natural gas supplier with an open offer to supply natural gas shall submit detailed information about the offer to the Commission through a secure portal maintained by the Commission on the Commission's website for this purpose.
- (d) The Commission shall recover the cost of complying with this section in accordance with § 2-110 of this article.
Added by Acts 2019, c. 305, § 1, eff. Oct. 1, 2019.