Md. Code Ann., Lab. & Empl. § 9-410
Presence of insurer personnel in state required; toll-free telephone numbers
Effective Oct 1, 2001Added by Acts 2000, c. 468, § 1, eff. June 1, 2000. Amended by Acts 2001, c. 29, § 1, eff. April 10, 2001; Acts 2001, c. 609, § 1, eff. Oct. 1, 2001.State of Maryland
(a) An insurer that provides workers' compensation insurance in the State shall have in the State competent individuals who:
- (1) handle and adjust each disputed workers' compensation claim in the State for the insurer; and
- (2) possess the knowledge and experience to handle and adjust each disputed claim.
- (b) An insurer that provides workers' compensation insurance in the State shall establish a toll-free telephone number through which an insured or claimant, or a representative of an insured or claimant, may make direct telephone inquiries during regular business hours.
- (c) The Commission may assess a fine not exceeding $1,000 on an insurer that does not comply with this section.
Added by Acts 2000, c. 468, § 1, eff. June 1, 2000. Amended by Acts 2001, c. 29, § 1, eff. April 10, 2001; Acts 2001, c. 609, § 1, eff. Oct. 1, 2001.