1. (1) long-term care facilities and residents;

2. (2) the medical and social records of a resident, if:

   1. (i) the ombudsman has the permission of the resident or the legal representative of the resident; or
   2. (ii) the resident is unable to consent and has no legal representative;

3. (3) the records that are necessary to investigate a complaint if:

   1. (i) a legal guardian of the resident refuses to give permission to access the records;
   2. (ii) the ombudsman has reasonable cause to believe that the guardian is not acting in the best interests of the resident; and
   3. (iii) the ombudsman obtains the approval of the State Long-Term Care Ombudsman;
4. (4) the administrative records, policies, and documents of long-term care facilities to which the residents or members of the general public have access; and
5. (5) copies of all licensing and certification records maintained by the Maryland Department of Health or any other State unit with respect to long-term care facilities.

In accordance with requirements of the federal Older Americans Act, an ombudsman shall have access to:

Added by Acts 2010, c. 155, § 2, eff. June 1, 2010. Amended by Acts 2017, c. 62, § 6.