(a)
- (1) The Interagency Committee shall establish and coordinate a program to provide single points of entry within each planning and service area.
- (2) The Department shall supervise the program for the Interagency Committee.
- (b) Each area agency shall operate a single point of entry program to assess the needs of seniors and their caregivers and provide appropriate services.
(c) The following services shall be provided through a single point of entry:
- (1) providing current information on available programs, services, or benefits;
- (2) determining the service needs of each senior who requests service;
- (3) processing requests for service from seniors;
(4) through widely publicized local outreach facilities and communications systems, providing access to available public and private programs and services for seniors, including:
- (i) transportation services;
- (ii) health and nutrition services;
- (iii) financial assistance;
- (iv) social services;
- (v) educational services;
- (vi) services available through volunteer organizations or private agencies;
- (vii) appropriate housing arrangements;
- (viii) health insurance counseling;
- (ix) employment and volunteer opportunities;
- (x) respite care services; and
- (xi) other programs, information, counseling, or benefits for seniors;
- (5) monitoring the outcome of requests for service or information; and
- (6) arranging with other agencies for individual assessment to determine the service needs of a frail or health-impaired senior.
(d) To the extent possible, each single point of entry shall be:
- (1) located in a senior citizen center; and
- (2) available for access at least 5 days a week.
(e) Local interagency committees on services to seniors shall make agreements among themselves and with other agencies to provide staff on a regular basis at the single points of entry to:
- (1) provide information and services to seniors; and
- (2) administer agency programs.
<This section eff. until July 1, 2026. See, also, section 10-302 eff. July 1, 2026.>
Added by Acts 2007, c. 3, § 2, eff. Oct. 1, 2007.