1. (a) A consumer who is subjected to a violation of this title may file with the Division a written complaint which states:

   1. (1) The name and address of the person alleged to have committed the violation complained of;
   2. (2) The particulars of the violation; and
   3. (3) Any other information required by the Division.
2. (b) After the filing of a complaint, the Division shall investigate the allegations to ascertain issues and facts. If appropriate, the Division shall refer a complaint to the Federal Trade Commission.
3. (c) The Division may seek the cooperation of the licensing authorities and contracting departments of the State in connection with its investigation of a person who is licensed to do business in the State or who has a contractual relationship with the State.

4. (d) If the Division determines that the complaint lacks reasonable grounds on which to base a violation of this subtitle, it may:

   1. (1) Dismiss the complaint; or
   2. (2) Conduct any further investigation it considers necessary.

5. (e) This section does not prevent a consumer from:

   1. (1) Exercising any right or seeking any remedy to which he might otherwise be entitled; or
   2. (2) Filing a complaint with any other agency or court.

Added by Acts 1975, c. 49, § 3, eff. July 1, 1975. Amended by Acts 2018, c. 515, § 1, eff. Oct. 1, 2018.

Formerly Art. 83, § 20F.