Mass. Gen. Laws ch. 23D, § 4
The powers and duties of the Massachusetts industrial service program shall include but not be limited to:
(o) establishing a technology extension service program to provide technical information service and technical assistance to existing Massachusetts companies, especially manufacturers, in the following areas:
(4) business management and maximization of the firms productivity; and (5) strategies for work force development and quality. The Bay State Center for Applied Technology located within the program shall conduct outreach to designated industrial sectors to select and encourage companies to seek the assistance of the technology extension service program. Said outreach shall be coordinated with the Massachusetts Small Business Development Center or local development offices.
The technology extension service program shall be partially funded through a fee-for-service program, the cost of which to private-sector firms shall be determined by the following formula: (1) firms in Phase I of said program, a thirty percent share of the total costs; and (2) firms in Phase II of said program, a fifty percent share of the total costs. For the purposes of this clause, the term ''Phase I'' shall mean the first three visits to the technology extension service by a private sector firm and the term ''Phase II'' shall mean the fourth and subsequent visits to the technology extension service by a private sector firm; and