Mediation
Effective Jun 19, 2026MGL c. 151B, § 3 MGL c. 151C, § 5Massachusetts Commission Against Discrimination
(1) Mediation. The Commission may offer the parties mediation aimed at resolution of the complaint prior to the issuance of an investigative disposition or a final decision. Mediation offered to the parties by the Commission is subject to M.G.L. c. 233, § 23C, and the following conditions:
- (a) The Commission does not abrogate its obligation to vindicate the public interest by offering mediation to the parties.
- (b) Pursuant to 804 CMR 1.06(1)(a), the confidentiality required by M.G.L. c. 233, § 23C applies to the Commission as a whole. Details of a mediation remain confidential within the Commission and confidential mediation materials not otherwise discoverable shall not be disclosed in any judicial or administrative proceeding, including public hearings held pursuant to 804 CMR 1.12, 1.18, or 1.19.
- (c) The Commission may cancel or terminate its efforts to mediate a complaint if: any party fails or refuses to confer with the Commission; any party fails to make a good faith effort to resolve any dispute; the complainant fails to accept a reasonable settlement offer as provided in 804 CMR 1.09(11); the mediation does not serve to vindicate the public interest; or the Commission finds, for any reason, that voluntary agreement is not likely to result.
- (d) All parties shall attend mediation with authority to settle the matter.
- (e) Representation for the parties at a mediation shall be consistent with 804 CMR 1.15.